Privacy Policy

This Privacy Policy regarding personal data (hereinafter — the Policy) applies to all information that Joint Stock Company «R-Tel» (hereinafter — R-Tel), the owner of the website with the domain name r-tel.ru (hereinafter — the Site), may obtain about individuals who have access to the Site via the Internet and use the Site (hereinafter — the User).

1.1. This Privacy Policy defines the purposes, principles, conditions for processing personal data, and establishes R-tel’s obligations to maintain the confidentiality of personal data provided by the User through online forms or other online communication tools.

1.2. The main concepts used in this Privacy Policy are interpreted according to their definitions in the Federal Law of the Russian Federation dated July 27, 2006, No. 152-FZ «On Personal Data» (hereinafter — the Personal Data Law).

2.1. Processing of personal data is based on the principles defined by the legislation of the Russian Federation in the field of personal data.

2.2. Processing of personal data of Users is carried out for the following purposes:

• processing service requests and providing Users with consultations regarding the services provided by R-Tel;
• establishing feedback with the User, including informing the user by sending emails;
• providing Users with reference and marketing information;
• improving the operation of the Site and information systems;
• for other purposes not contradicting the current legislation of the Russian Federation.

3.1. R-Tel processes and protects the personal data of Users.

3.2. The list of personal data subject to protection is determined in accordance with the Personal Data Law.

3.3. R-Tel processes the following data:

• general data (surname, name, patronymic, phone numbers, email addresses, mailing addresses, etc.);
• registration data (subscriptions, downloads, user login/password);
• data related to the provision of services, including correspondence and other materials that may be used in the provision of services and consulting;
• consent data (information about Users’ consent, method of expressing consent, and other consent-related information);
• data related to the operation of the Site and device data (IP addresses, unique device identifier (UDID), device type, language settings, browser type and operating system, URL of the site from which the transition was made, date and time of visiting the Site, as well as other technical and statistical data).

This list is not exhaustive and reflects the diversity of categories of personal data processed by R-Tel in the provision of services.

3.4. Any personal information is provided by Site Users solely voluntarily.

3.5. All data that the User leaves on the Site during registration and/or filling out forms, as well as in other cases, are kept confidential and not disclosed.

3.6. The User can revoke consent to the processing of personal data by sending a written request to R-Tel.

4.1. The R-Tel Site uses cookies (data stored on the hard drive about visited websites and user settings). The obtained information is used for web analytics and processing errors related to the Site’s operation.

4.2. The use of the Site by the User implies consent to this Privacy Policy.

4.3. If the User does not agree with this Privacy Policy and/or the use of cookies, he must stop using the site.

5.1. R-Tel takes all necessary measures to protect the personal data of Users.

5.2. Employees with access to personal data are required to maintain the confidentiality of such data and comply with this Privacy Policy.

5.3. In case of loss or disclosure of personal data, R-Tel informs the User about the loss or disclosure of personal data.

5.4. R-Tel may transfer the personal data of Users to a third party only if necessary for the provision of services.

5.5. Personal data of the User may be transferred to authorized state authorities of the Russian Federation only on the grounds and in the manner established by the legislation of the Russian Federation.

5.6. The Site may contain links to other sites, the processing of personal data on which may differ from this Privacy Policy. R-Tel is not responsible for the actions of other sites and resources, third parties, and external visitors.

6.1. The rights and obligations of Site Users are determined by the Personal Data Law.

6.2. With all questions related to the exercise of rights granted by the Personal Data Law or obtaining additional information regarding the Privacy Policy, the User has the right to contact R-Tel through the feedback form placed on the Site, as well as by written request to the company’s address.

6.3. Site Users undertake to provide only accurate data about themselves.

7.1. This Privacy Policy is subject to change or addition in cases of corresponding changes or additions to the current legislation of the Russian Federation, and may be changed at any time at the discretion of R-Tel. R-Tel does not inform Users about changes to the Privacy Policy on an individual basis.

7.2. The current version of the Privacy Policy is always available on the Site at the permanent address: r-tel.ru/en/privacy-policy/.